FAQ

Frequently Asked Questions

  • What is the CopelStore satisfaction guarantee? 

If you are not completely satisfied with your purchase within 30 days after delivery, let us know and we’ll do what it takes to make it right up to and including a full refund of the purchase price plus return shipping.

  • What’s the usual shipping time? 

CopelStore sells a large variety of products from distribution channels around the globe so shipping times may vary from item to item. We use the fastest economical shipping methods available for the market. Whereas we offer free shipping on all our items, some items may take up to but less than four weeks for delivery.

  • Where do you ship?

Anywhere the merchandise may be lawfully purchased and delivered.

  • What payment methods are accepted?

We accept credit card payments, PayPal, and over 30 digital cryptocurrencies such as Bitcoin, Ethereum and Litecoin.

  • Do you do price matching?

It depends on the item so don’t hesitate to ask. We will compete for your business.

  • Do I receive a discount for paying with digital cryptocurrency?

In order to promote the digital currency economy and pass payment processing savings to our customers, CopelStore offers a 10% discount for payments made with digital cryptocurrency. For those interested in trying out Bitcoin, Ethereum, or Litecoin for payment we offer a referral link to Coinbase where after buying or selling $100 worth of Bitcoin, Coinbase will credit $10 to each party. The Internet is awesome!